Cookie Policy

Last updated: March 3, 2026

This Cookie Policy explains how Thunk Mail ("we," "our," or "us") uses cookies and similar technologies when you visit or use our platform.

1. What Are Cookies

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and to provide information to site owners.

2. How We Use Cookies

We use cookies for the following purposes:

Essential Cookies

These cookies are strictly necessary for the operation of our platform. They include:

  • Authentication cookies — To keep you signed in and maintain your session
  • Security cookies — To protect against cross-site request forgery and other security threats
  • Preference cookies — To remember your settings such as dark mode preference

Without these cookies, the platform cannot function properly. They are set automatically when you use Thunk Mail.

Analytics Cookies

We may use analytics cookies to understand how visitors interact with our marketing pages. These help us improve our website and services. Analytics data is collected in aggregate and does not personally identify you.

3. Third-Party Cookies

Our platform may set cookies from the following third-party services:

  • Supabase — Authentication session management
  • Stripe — Payment processing and fraud prevention (only on billing-related pages)

We do not use third-party advertising or retargeting cookies.

4. Cookies in Emails

Emails sent through Thunk Mail on behalf of our customers may contain tracking pixels (small transparent images) to measure open rates and click-through rates. These are set by our customers' campaigns, not by Thunk Mail directly. Recipients should refer to the sender's privacy policy for details.

5. Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

  • View what cookies are set on your device
  • Delete cookies individually or in bulk
  • Block cookies from specific or all websites
  • Block third-party cookies
  • Accept or reject cookies on a case-by-case basis

Please note that blocking essential cookies will prevent you from using Thunk Mail, as they are required for authentication and core functionality.

For instructions on managing cookies in your browser:

  • Chrome — Settings > Privacy and security > Cookies
  • Firefox — Settings > Privacy & Security > Cookies
  • Safari — Preferences > Privacy
  • Edge — Settings > Cookies and site permissions

6. Do Not Track

Some browsers offer a "Do Not Track" (DNT) setting. There is currently no universal standard for how companies should respond to DNT signals. We do not currently respond to DNT signals, but we limit our use of cookies to essential and functional purposes as described above.

7. Changes to This Policy

We may update this Cookie Policy from time to time. Changes take effect immediately upon posting. We will update the "Last updated" date at the top of this page.

8. Contact Us

If you have questions about our use of cookies, please contact us at:

support@thunkmail.com